People take in between 5 & 6 thousand visual messages a day
which makes it hard to get noticed amongst all of them!
Marketing communication mix
(Murray and O'Driscoll 1996)
Communication mix
>exhibitions
>trade fairs
>public relations
>merchandising
>advertising
>sponsorship
>direct mail
>sales promotions
>publicity
>personal selling
Works like a check list of ways to publicise your business
-the internet is not on here because it is merely a conduit for publicity.
Many of these forms of promoting your business can be done online
DO NOTHING & GET NOTHING
1. Get their attention
-memorable business cards - always have some available
-advertising - low key
-events
-interviews
-run a blog - keep it busy
-social media - publicity
2. Build their interest
-website
-portfolio
-information packs
-catalogue
-curation - credited for an event
-exhibition
3. Convince them (you're right to do business with)
-artist statement / value / mission statement
-recommendations - testimonials
-awards
-community engagement - convinces people quickly
-professional bodies - accreditation . acheivement
-Charity events - similar to community , shows commitment
4. Make your offer irresistible
-value proposition
-pricing strategies - stages/discount etc
-packaging - services - extra stuff on top...
-try before you buy - offer initial work for free, may tip the deal
-recommendations
-differentiation - who you are - how you do business
5. Close the sale (making it as easy as possible for the customer)
-convenience
-but it now
-right place, right time
-delivery - offer to bring it to their door
-personal selling - face to face
-interactive website
6. Reinforce (let them know they made the right choice)
-after sales service - make a point of calling them
-advertising
-public relations
-longevity
-merchandising
-maintaining contact
-building relationships
JOHNNY CUPCAKES
www.johnnycupcakes.com
AIDA // attention - interest - desire - action
ignorance > attention > interest > conviction > desire > action > reinforce
nothing > aware > interest > belief > need > aquisition > extension
Who?
tailor your product for a particular market
people need specialists
Target your market.
really detailed information about the target market... necessary to lock down a market
SELVEDGE - advertising
FACEBOOK - advertising
hyper targeting - using peoples information to narrow down on the market you're trying to tap into.
Market segmentation
media usage
-knowing where a customer goes for information, tells you how to reach them
-newspaper
-magazines
-radio/tv
-internet
Business to business - make it something they want to read.
Avoid making it look like spam!
Consumer segmentation
-demographics
-geographical factors
-lifestyle
-media usage
Summary
- The marketing communication mix
- 6 stages of effective communications
- AIDA
- Target market segmentation
- Business to business
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